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Laura Jane Day
Laura Jane Day
Laura Jane Day
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Effective Date: 16/05/2025

Website: www.laurajaneday.com
Business Name: Laura Jane Day – Trading as LJD Ventures Pty Ltd
ACN: 684 175 273
Contact Email: laura@laurajaneday.com

1. Overview

At LJD Ventures Pty Ltd (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.laurajaneday.com, use our services, sign up for programs, participate in our community, or attend our retreats. We are committed to complying with applicable privacy laws, including the Australian Privacy Act 1988 (Cth), GDPR (where applicable), and other relevant international standards.

2. What Information We Collect

We collect personal data from you when you voluntarily submit it to us, such as through forms, sign-ups, purchases, or community involvement. The types of data we collect include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (processed securely via SureCart)
  • Emergency contact information (for Retreat guests)
  • Health information and medication details (only for Retreat guests for safety purposes)

We may also collect technical data (such as IP addresses and cookies) through analytics and advertising tools.

3. How We Collect Data

We collect personal information through:

  • Newsletter sign-up forms (via Flodesk)
  • Sales and checkout systems (via SureCart)
  • Client intake forms
  • Cookies and similar tracking technologies
  • Analytics platforms (e.g. Google Analytics)
  • Advertising platforms (e.g. Meta/Facebook Ads)

4. Why We Collect Data

We use your data to:

  • Deliver services (e.g. coaching, community access, retreat experiences)
  • Process payments and manage client accounts
  • Communicate with you (e.g. newsletters, updates, promotions)
  • Improve our website and services
  • Ensure participant safety during Retreats
  • Comply with legal obligations

5. Sensitive Data (Health and Emergency Information)

We collect limited health and emergency contact information solely for safety purposes during the Ignite Creative Wellness Retreat. This information is stored securely and only accessible by relevant team members on a need-to-know basis.

6. Sharing of Information

We do not sell your personal data. We share your information only with trusted third-party providers, including:

  • Flodesk (email marketing)
  • SureCart (payment processing)
  • Google Analytics (analytics and performance tracking)
  • Meta (Facebook/Instagram) (advertising)

These third parties process your information under their own privacy and security policies.

7. Cookies and Tracking Technologies

We use cookies and tracking tools to:

  • Understand how users interact with our website
  • Personalize your experience
  • Run targeted advertising and retargeting campaigns
  • Improve site performance and usability

You can manage cookie preferences via your browser settings.

8. International Users and GDPR Compliance

If you are located in the European Union (EU), European Economic Area (EEA), or United Kingdom (UK), your personal data is processed in accordance with the General Data Protection Regulation (GDPR). You have the right to access, correct, or delete your data, and to withdraw consent at any time. Contact us at laura@laurajaneday.com for GDPR-related inquiries.

9. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected and to comply with legal or accounting obligations. For example:

  • Newsletter subscribers: up to 2 years after last engagement
  • Coaching or retreat clients: up to 2 years post-engagement
  • Legal documentation: in accordance with regulatory retention periods

Users may request deletion of their data at any time.

10. Data Security

We take appropriate security measures to protect your personal information, including:

  • HTTPS secure browsing
  • Password-protected accounts
  • Encryption where applicable
  • Access controls and data minimization practices

11. Your Rights

You may:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at: laura@laurajaneday.com

12. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect data from minors. If we learn that personal information from a child has been collected without parental consent, we will take steps to delete such information.

13. Intellectual Property & Community Conduct

All content, including coaching resources, retreat materials, and online courses, remain the intellectual property of Laura Jane Day. These materials are provided for personal and professional growth and must not be copied, shared, or distributed without written permission. We appreciate your integrity in honoring our creative work.

14. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

15. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Laura Jane Day
 Email: laura@laurajaneday.com